I use 1&1 (geddit?) for my domain name registration. Last week they sent me an invoice for renewal of a domain that I no longer use. I emailed them back asking to cancel it and after a week they replied to say that I have to do it in writing. They have already debited my credit card for another year so I am stuck with it.
I may have to pre-emptively cancel all my services with them, except maybe bisiand.me.uk, as I don't like this way of doing business (debiting with no warning, delaying feedback, making cancellation awkward). They emailed me this morning about their affiliate program. I don't intend to recommend them to anyone.
Peter's Moblog
1&1 I keep trying to get it and failing :(